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Health
Wellbeing

Mental health / peer support

Peer support that is warm and useful — without pretending to be a clinical service.

What success looks like

A facilitated peer circle or signposting network with training, limits, and crisis pathways.

Who it helps

People who want company and understanding while they use (or wait for) formal services.

Safeguarding: Partner and train before you go public. You are not a clinical service. Read every safety line below before advertising anything involving young people or mental health.

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First 60 minutes — tick as you go
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Your first week — stretch goals

Step-by-step plan

Follow the phases in order. Finish one before expanding.

Phase 1
Month 1–2

Do not start alone

1.1Partner first

Find an organisation that already does this well. Offer venue, outreach, or co-facilitation.

1.2Train

Peer support / mental health first aid as appropriate. Document it.

1.3Write the offer and the limits

Published on every flyer: what this is and is not.

Phase 2
Month 2–4

Pilot circle

2.1Closed or semi-open pilot

Small group, fixed weeks, evaluate before growing.

2.2Facilitator debrief every time

What felt heavy, who needs follow-up signposting.

Kit & materials

Trained facilitator(s)

Not “just anyone kind” — basic peer support training

Venue that feels safe

Private enough, accessible, predictable

Crisis pathway card

NHS24, emergency services, local crisis lines

Ground rules poster

Confidentiality, no diagnosis, no advice as gospel

Partner organisation

Established mental health charity or health project

Council & institutional help

Health & social care / NHS partners

Ask what peer support already exists. Duplicate and untrained groups can cause harm.

Community mental health organisations

Partner for training, supervision, and referral routes.

Safety & non‑negotiables

  • You are not a therapist — say so every session
  • Clear crisis escalation; never leave someone in acute risk without a plan
  • Facilitator supervision/support to avoid burnout
  • Confidentiality limits when safety is at risk

Common mistakes

  • Untrained “therapy” circles
  • No crisis plan
  • Confidentiality treated as absolute even in emergency
  • Facilitator with no support themselves

Funding that fits this action

Only after partnership and training are real · Health-related community grants · National mental health funds when open · Tap a card to open the funder website.

Downloadable templates for this action

Open in any text editor or spreadsheet. Fill in the brackets — then send or print.